Single business Tower Office No. 2203-04,
Business Bay PO Box 40160 Dubai, UAE

We’re open Saturday – Thursday, 09 a.m. – 06:00 p.m.

All your questions answered in one place

Please read our FAQ before sending us a message.

Isukoshi offers warranty?

ISUKOSHI warrants its all products one year against defects in material and workmanship. Under normal use and service, every hardware portion of the products will be free from physical defects in material and workmanship during the warranty period, or the product will be repaired or replaced as determined solely by Isukoshi.

How warranty can be void ?

The warranty period is expired.
The warranty label is broken or removed.
The serial number label is missing or unrecognizable.
The product has been modified or repaired by any unauthorized service center or personnel.
The defect was subject to abuse, improper use not conforming to product manual instructions, or environment conditions more severe than those specified in the manual and specification.
The defect was subject to Force Majeure, such as acts of God, flood, lighting, earthquake, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances).

What are the saftey measurements?

Read these instructions – All the safety and operating instructions should be read before this product is operated.
Keep these instructions – The safety and operating instructions should be retained for future reference.
Heed all warnings – All warnings on the appliance and in the operating instructions should be adhered to.
Follow all instructions – All operating and use instructions should be followed.
Do not use this apparatus near water – The appliance should not be used near water or moisture – for example, in a wet basement or near a swimming pool.

I have purchased appliance/s from Isukoshi showroom, how do I contact for delivery updates?

You have to call on this number +97148804880. Please mention the delivery reference number written on the invoice.

What if i lost the user manual of a product?

By visiting our outlet you can get the user manuals / instruction manuals or you can request in e-form via email.

Send us an email